Terms and Conditions - Riview.io
1. Introduction
Welcome to Riview Pty Ltd. These Terms of Service ("Terms") govern your use of our automated review collection application, designed to assist businesses and organisations in gathering customer reviews.
2. Company Details
Riview Pty Ltd
Address: 7 The Links, Tallwoods Village NSW 2428
Email: [email protected]
3. Description of Service
Riview Pty Ltd offers a service to automate the collection of customer reviews on behalf of businesses and organisations. Our service involves emailing customers on behalf of our clients and providing redirection functionalities for ease of review submission.
4. User Eligibility
Our services are intended for use by (but not limited to) businesses and organisations and e-commerce owners. By using our service, you represent and warrant that you have the authority to bind the entity to these Terms.
5. Account Registration and Use
Businesses or organisations must register an account to use our service. Users are responsible for maintaining the confidentiality of their account information and for all activities that occur under their account.
6. Acceptable Use Policy
Users agree not to use the service for any unlawful purposes or in a way that violates the rights of others. Prohibited activities include spamming, infringement of intellectual property rights, and engaging in fraudulent or harmful conduct.
7. Pricing, Payments, and No Lock-in Contracts
Details regarding pricing and accepted payment methods will be provided during the account registration process. There are no lock-in contracts, and users can cancel the service at any time. Users are responsible for timely payments in accordance with the agreed terms.
8. Limitation of Liability
Riview Pty Ltd shall not be liable for any losses incurred by the users. Our total liability for any claim arising out of or relating to the service is limited to a refund of the fees paid for the current month of service.
9. Intellectual Property Rights
All intellectual property rights in the software, content, and trademarks of Riview Pty Ltd are owned by or licensed to us. Users are granted a non-exclusive, non-transferable, limited right to access and use the service for business purposes.
10. Data Protection and Destruction
Riview Pty Ltd is committed to protecting the privacy and security of data. We will destroy customer data collected through our service upon the completion of its use for its intended purpose.
11. Governing Law and Dispute Resolution
These Terms shall be governed by the laws of the United Kingdom. Any disputes arising out of or in relation to these Terms will be resolved through mediation, arbitration, or in court, as appropriate.
12. Amendments and Notifications
Riview Pty Ltd reserves the right to amend these Terms at any time. Users will be notified of any changes through the contact information provided in their account.
13. Termination
Either party may terminate the service under specified conditions. Upon termination, users will lose access to their account, and we will handle user data as described in our Privacy Policy.
14. General Provisions
The Terms include clauses on force majeure, assignment, severability, and waivers.
By signing up for and using our service you agree to ALL of the above terms.