1 year ago
Riview Pty Ltd Privacy Policy
Introduction
This Privacy Policy outlines how Riview Pty Ltd ("Riview", "we", "us", or "our") collects, uses, shares, and protects personal information. It applies to our automated review collection application, designed for businesses and organisations.
Information We Collect
- Contact Information: We collect contact details of businesses, organisations, and their customers, including names and email addresses.
- Account Data: Information related to the user accounts of businesses or organisations.
- Customer Reviews: Content of the reviews collected through our service.
How We Use Your Information
- Service Provision: To provide and operate our review collection services.
- Communication: To communicate with our users regarding service updates or inquiries.
- Improvement: To enhance our services and user experience.
- Compliance and Legal Obligations: To comply with legal requirements and protect against legal claims.
Sharing Your Information
- With Clients: Sharing review data with our clients (businesses and organisations) for whom the reviews are collected.
- Service Providers: With third-party service providers who assist in operating our service.
- Legal Reasons: When required by law or to protect our legal rights.
Data Security
- Protection Measures: We implement security measures to protect data against unauthorized access, alteration, disclosure, or destruction.
- Data Retention: Data is retained only for as long as necessary for the purpose it was collected and in compliance with legal obligations.
Your Rights
- Access and Control: Users can access and manage their account information.
- Data Deletion: Upon request, we will delete customer data as per our data protection and destruction policies.
Changes to This Policy
- Updates: We may update this policy from time to time. Users will be notified of any significant changes.
Contact Us
For any questions about this privacy policy, please contact us at [email protected]